Report a Problem
We're Here to Help
At txtimg.in, operated by AppersDream India Private Limited, we strive to provide you with a seamless and enjoyable experience. However, we understand that issues can arise, and we are committed to resolving them as quickly and efficiently as possible. If you encounter any problems while using our services, please let us know.
How to Report a Problem
Follow these steps to report an issue:
1. Describe the Problem:
Provide a detailed description of the issue you are experiencing. Include any relevant information such as the steps leading up to the problem, error messages, screenshots, or any other details that may help us understand and resolve the issue.
2. Contact Information:
Ensure that you provide your contact information so we can get in touch with you for further details or updates on the resolution of the problem. This includes your name, email address, and phone number.
3. Submit Your Report:
You can report a problem through the following methods:
Email:
Send a detailed description of the problem to support@txtimg.in. Please include "Problem Report" in the subject line for faster processing.
Phone:
Call us at +91 70043 89031. Our support team is available Monday to Friday, 9 AM to 6 PM IST, to assist you.
Live Chat:
Use our live chat feature available on our website for immediate assistance. Our support agents are available during business hours to help you in real-time.
Mail:
If you prefer to write to us, send your detailed problem report to:
AppersDream India Private Limited
House No 70, Ward No 04
New Town Near Rajabandh
Jamtara, Jharkhand, India
Pin Code: 815351
What Happens Next?
1. Acknowledgment:
Once we receive your problem report, we will acknowledge it within 24 hours and provide you with a reference number for tracking purposes.
2. Investigation:
Our technical support team will investigate the issue based on the information provided. They may contact you for additional details or to clarify certain aspects of the problem.
3. Resolution:
We aim to resolve reported issues as quickly as possible. Depending on the complexity of the problem, resolution times may vary. We will keep you informed of our progress and provide updates until the issue is resolved.
4. Follow-Up:
After the issue has been resolved, we may follow up with you to ensure that everything is functioning correctly and to gather feedback on your experience with our support process.
Common Issues
Before reporting a problem, you may want to check our FAQs page for solutions to common issues. We provide detailed information and troubleshooting tips that may help you resolve the problem quickly.
Our Commitment
Your satisfaction is our priority. We are dedicated to providing you with prompt, reliable, and effective support to ensure that you have the best possible experience with txtimg.in.
Thank you for using txtimg.in. We appreciate your patience and cooperation in helping us resolve any issues you may encounter. Your feedback is invaluable in helping us improve our services.